Shipping and orders tracking


    .: AVAILABILITY TIME
Times announced on our Internet web site correspond to availability time to get of the items.
Your Order Availability in our warehouses Delivery of your order
           
  Availability Delivery time  
  Full shipping time  


    .: SHIPPING TIME
Once the items are in our warehouses, we can carry out your delivery.
Items are shipped by La Poste (French mail) and shipping companies.

Shipping companies time to delivery :
  • France : Express : Delivery for the following day after your order before 12h00
  • Paris Area : Standard 48-72h
  • DOM/TOM : Standard 7-15 days
  • DOM/TOM : Express = 48h-72h by Chronopost
  • Europe : Standard 7-15 days
  • France : Express = Delivery for the following day after your order before 12h00
  • USA / ASIA : Standard 15-21 days
  • USA / ASIA : Express 72hours by Chronopost



    .: DELIVERY COST

Delivery costs are calculated according to the weight of the ordered products, except for the products below :
Bracketed Transparency Viewers 10 €
Color Control Transparency Flat Viewers 12 €
Transparency Light Tables 20 €
Monitors 15 €
Printers 20 €
Scanners 10 €
Hard Drive 8 €
EFI Station 20 €


    .: ORDERS TRACKING

You will received an email for each change of status about your order.
Processing order Your order is currently processing
Waiting for payment Your order is in stand by, we are waiting for payment.
Resupplying Your order is in stand by, we are waiting for the items.
Partially dispatched orders Your order has been partially dispatched.

You can follow this step on our internet web site, in Your Account. :
For more details, send an email to logistique@graphic-reseau.com.